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Frequently Asked Questions

567tv FAQ — Answers to All Your Questions

From registration to payments, bonuses, and game rules — everything you need to know about 567tv, explained clearly and in plain language.

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Browse any of the sections below to find the answer to your question

Registration & Account

Find answers here to all questions about opening an account, the verification process, updating your details, and account security.

Deposits & Withdrawals

Full details on how to deposit and withdraw using bKash, Nagad, and Rocket — including processing times and limits.

Bonuses & Offers

Learn about the terms and how to use the welcome bonus, cashback, daily offers, and reload bonuses.

Games & Tournaments

Questions and answers about casino, fish games, bingo, and live game rules — plus tournaments and prizes.

App & Downloads

Find answers to all questions about 567tv app download, installation, updates, and device compatibility.

Support & Contact

Find out how to reach customer support, when they're available, and which channel gets you the fastest response.

All Questions Account Payment Bonus Games App

Registration & Account

To open an account on 567tv, you need an active mobile number and a valid National ID (NID) or passport. You must be at least 18 years old. Registration is completely free and takes just 5 minutes. Register Now and claim your welcome bonus.

No. Under 567tv's policy, each person may only hold one account. Creating multiple accounts is strictly prohibited and, if detected, all associated accounts may be permanently closed. If you have an issue with an existing account, please contact support rather than opening a new one.

Yes, KYC (Know Your Customer) verification must be completed before your first withdrawal on 567tv. This requires uploading a photo of your national ID or passport along with a selfie. Verification is usually completed within 24 hours. Accounts with completed KYC also have higher withdrawal limits.

On the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. The whole process takes under 3 minutes. For security, use a password that includes uppercase letters, numbers, and special characters.

Yes, it is possible to change your mobile number, but it cannot be done directly through account settings. You'll need to contact customer support via live chat or email and submit KYC documents for identity verification.

Deposits & Withdrawals

567tv accepts deposits via bKash, Nagad, Rocket, and bank transfer. Mobile banking payments are credited to your account almost instantly. Bank transfers may take 1–3 business days. The minimum deposit amount is BDT 500.

Mobile banking withdrawals (bKash/Nagad/Rocket) are typically processed within 15 minutes to 2 hours. During peak hours or on weekends, there may be slight delays. Bank transfers can take 1–3 business days. If your withdrawal hasn't arrived within 24 hours, please contact customer support.

The minimum withdrawal amount is BDT 500 and the maximum daily withdrawal limit is BDT 200,000. Accounts with completed KYC verification may have higher limits. Separate higher limits apply for VIP members. For more details, Deposit page here.

First, refresh the page and note down the transaction ID or reference number. If your balance hasn't updated within 15 minutes, contact us via live chat with a screenshot of the transaction. Most cases are resolved within 1 hour after manual verification.

Bonuses & Offers

Once you open a new account and make your first deposit, the welcome bonus will be added automatically. Bonus amounts and terms are subject to change, so On the registration page, View the latest offers. A specific wagering requirement must be met to activate a bonus.

A wagering requirement means you need to place a certain amount in bets before you can withdraw your bonus. For example, with a 30x wagering requirement on a BDT 1,000 bonus, you would need to wager BDT 30,000 before the bonus becomes withdrawable. Bets placed on casino and fish games count toward meeting this requirement.

Share your referral link with a friend. When they register and make their first deposit using your link, you'll receive a referral bonus. The more active your referred friends are, the more recurring commission you earn. Full terms are available in your account dashboard.

Games & Tournaments

567tv offers 500+ games — including Live Casino (Baccarat, Roulette, Poker, Dragon Tiger), slots, Fish Game, Bingo, card games, and much more. New games are added every week, so the library keeps growing.

Yes. All Live Casino games on 567tv are developed by internationally recognized software providers and powered by RNG (Random Number Generator) technology. Live dealer games are streamed in real time, ensuring full transparency. Game outcomes are never predetermined.

After logging in, go to the "Tournament" section on your dashboard. Browse the list of active tournaments and click the registration button. Some tournaments have an entry fee, while others are free to enter. Top the leaderboard and you'll win cash prizes and bonuses.

In Fish Game The key to winning is strategic targeting and choosing the right weapon. Use higher-point weapons on bigger fish. Place larger bets during bonus rounds. When selecting a room level, choose based on your current balance — avoid taking on unnecessary risk.

App & Downloads

Download the 567tv app directly from our Download page The Android APK file and the iOS App Store link are both available there. Do not download from any third-party sites — always use the official source for your security.

To install an APK on Android, go to your phone's settings and enable "Install from Unknown Sources." Navigate to Settings → Security → Unknown Sources (or Install Unknown Apps) and turn it on. Then tap the APK file to install it. You can turn this option off again after installation.

567tv App App users get biometric login (fingerprint/Face ID), push notifications, and faster load times. Exclusive offers are also available on the app from time to time. That said, your account balance, games, and transactions stay fully synced across both the app and website.

When a new update is available, you'll receive an automatic notification when you open the app. Tap "Update" to download and install the latest version. iOS users can update directly from the App Store.

Support & Security

567tv customer support is available 24/7. Live chat is the fastest way to reach us — typically within 2 minutes. Email inquiries are answered within 24 hours. Support is available in Bengali.

If you suspect your account has been compromised, change your password immediately and notify support via live chat. The support team will temporarily lock the account and investigate. To stay secure going forward, enable Two-Factor Authentication (2FA) and avoid reusing the same password across multiple sites.

567tv takes responsible gaming seriously. Every account can set daily and weekly deposit limits. Temporary or permanent self-exclusion is also available if needed. To learn more, Responsible Gaming Visit the page.
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Most Asked

1 How do I claim the welcome bonus?

2 How long does a withdrawal take?

3 How do I install the APK?

4 Is KYC verification mandatory?

5 How do I reset my password?

Helpful Tips

Always use the official site

Read the terms and conditions before claiming a bonus

Use a strong password

Never exceed your set budget when playing

Need help?

If you can't find your answer in the FAQ, our support team is available 24/7.

Live Chat (response within 2 minutes) Online

Learn more about 567tv

567tv One of Bangladesh's most popular online gaming platforms, trusted by millions of Bangladeshi players since 2020. What sets 567tv apart is full Bengali-language support, fast payment processing, and an extensive game collection. This FAQ page is here so you can find answers to any issue on your own.

Safe & Licensed
567tv operates under an international gaming license. Your personal information and financial transactions are protected by advanced encryption technology.

Fast Payments
Deposit in minutes via bKash, Nagad, or Rocket. Withdrawals are fast too — processed within 2 hours in most cases.

Our team keeps this FAQ regularly updated. If you can't find the answer to your question here, contact us directly via live chat — we're happy to help and committed to resolving your issue. Play responsibly, stick to a set budget, and keep gaming as a form of entertainment.

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Join 567tv — Enjoy a World-Class Gaming Experience

Don't have an account? Register now and claim your welcome bonus. Already have one? Log in and play your favorite games.

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For players 18 and over. Please gamble responsibly. Responsible Gaming

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